Note that circumstances beyond the control of the conference organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. Therefore, Southeastern Home Inspectors, LLC reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on the conference web site as soon as possible. Where Southeastern Home Inspectors, LLC offers a non-tangible irrevocable services we do not issue refunds once the order is accomplished. As a customer you are responsible for understanding this refund policy upon purchasing any product or services at our web site. However, we realize that exceptional circumstance can take place with regard to the character of the product or services we provide.
THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE FOLLOWING REASONS APPLY:
1. non-delivery of the product or service: such as, for example, due to some mailing issues you do not receive a delivery e-mail from us;
2. download issues: it may happen that you are having problems while downloading the product or receiving a service;
3. irreparable defects or grave difficulties with the product or service: although all the products and services are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for approval;
4. product or services not-as-described: a request based on this reason is satisfied on a case by case basis with Southeastern Home Inspectors, LLC reserving full discretion to make the determination whether a refund is appropriate.
Registration is not complete until full payment has been received. Payments not received ten business days before the conference will result in no admittance of the person(s) to the conference and workshops. The conference is for three (3) days. The mornining of the first day is set aside for registration, networking with fellow inspectors and visiting with exhibitors and vendors. One day payments cover day two and three only. There is no one day payment for the first conference day therefore there are no refunds for anyone who pays for three days and only wishes to attend the first and second day. Payment may be made by Check, Visa, MasterCard or American Express with the submission of a completed registration form. A processing fee of $25 will be charged for returned checks and the registration will be cancelled automatically until a negotiable instrument (acceptable form of payment such as money order or cashier's check) is received. No substitutions allowed.